New One-on-One Time with Your Provider for BlueCare Members

As part of a new requirement from BlueCare Tennessee, members with BlueCare will receive more one-on-one time with their medical provider during regular group sessions. This extra time will give members even more focused support on their recovery journey.

At Groups, we believe in the power of community and group support, and we know how valuable these sessions are for our members. We see this new requirement as an opportunity to give you even more personal attention and care. These one-on-one visits are here to help you discuss your goals, progress, or any challenges you’re facing.

What to Expect:

During your regular group session, your provider will invite you into a private breakout room for a brief one-on-one check-in. This time is your chance to talk about your progress, ask questions, and focus on what matters most to you in your recovery. After your one-on-one visit, you’ll rejoin the group session to continue receiving support from your community.

We’re committed to making this process seamless for you, and your care team is here to help with any questions or support you may need. Here are some common questions we’ve received:

FAQs

Why is this change happening?
BlueCare requires that members receive one-on-one time with their medical provider during group visits to provide more personalized care.

Do I still need to attend my group session?
Yes, group attendance is still required. The one-on-one time is an added benefit during your regular group session. Group support remains central to our approach at Groups, as we believe strongly in the community and shared experience it fosters.

How long will the one-on-one visits last?
Each one-on-one visit is brief, typically 10 minutes at maximum.

I don’t have BlueCare Insurance. Can I still get one-on-one time with my provider?
Absolutely! If you’re interested, just ask your care team, and we’ll make it happen.

Your care team is here to support you every step of the way. If you have any additional questions, don’t hesitate to reach out. Thank you for being part of the Groups community—together, we’re here to support your recovery journey.

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