At Groups, we believe that everyone deserves access to high-quality addiction recovery care—whether they have insurance or not. That’s why we want to share an important update for members who are currently without active insurance coverage or other forms of financial assistance, also known as “self-pay.”
Here’s What’s Changing
Starting April 28th, 2025, we are updating our self-pay policy. This means that:
- If you don’t have active insurance and haven’t been approved for financial assistance, you’ll be expected to pay a weekly fee for services:
- $50 per week (or every other week for step down) in Maine and New Hampshire
- $75 per week in all other states
- If you’re discharged from care and want to return, you’ll need to pay any outstanding self-pay balance before being re-admitted.
We’re Giving Everyone a Fresh Start
To make this transition easier, we’re wiping all existing self-pay balances clean. That means you’ll start with a $0 balance—no back payments, no surprises. However, moving forward, the new weekly rate will be in effect.
Need Help Paying? We’ve Got You.
We want to help you find insurance coverage or other financial support that fits your needs. Our team can walk you through assistance options and grant programs that may lower—or even cover—your costs. To get started, please reach out to your care team or contact our Member Financial Services team at 617-651-4358 (Monday through Friday, 9:00 a.m.–5:00 p.m. ET).
We’re Here for You
These changes help us keep our promise: delivering compassionate, evidence-based care to everyone who walks through our doors. If you have any questions or would like to discuss your situation, please contact your care team or our Member Financial Services team at 617-651-4358 (Monday–Friday, 9:00 a.m.- 5:00 p.m. ET).
Thank you for being part of the Groups community. We’re honored to support you on your journey to recovery.
