Welcome to groups!

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Congratulations and thank you for choosing Groups!

You’ve joined a community of supportive people ready to help you recover the life you want to live.

At Groups, we treat everyone with respect and are proud to be part of your care team. We know that getting treatment can feel shameful or scary, but we’re here to change that.

As a Groups member, you’ll get a network of people from your area who are at different stages of recovery. With them and your care team at your side, you can rely on the support and advice of people who understand what you’re going through and are ready to hold each other accountable.

Community is the foundation of recovery!

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  • Weekly Groups: Connect with a community of peers for ongoing support

  • Urine Drug Screens: Track your progress and get extra support if you need it

  • Suboxone Prescriptions: Stop feeling sick with life-saving medication prescriptions

  • Monthly Provider Visits: Check in with medical professionals for answers to all of your questions and help with medication (VA, TN, and KY are weekly)

Groups meeting room

Meet your Care Team -New Member Orientation

  • Counselor
  • Office Manager
  • Provider
  • Recovery Support Specialist
  • The CSC (Client Services Center)

Your Care Team Video

  • Be your ally, advocate, and cheerleader

  • Build coping skills 

  • Replace old patterns of behavior with healthier alternatives

  • Offer individual support, if needed

  • With a signed release, your counselor can help advocate for you and share information to help you meet your goals

  • Assist you in identifying goals for your care plan

  • Connect you with other services/supports to address your needs and barriers

  • Help foster relationships with other peers in recovery

Your Care Team - Counselor

  • Medication or pharmacy issues

  • Prior authorization needed for your prescription

  • UDS concerns

  • Self-pay payment collection

  • Changing or rescheduling your group if needed

Your Care Team - Office Manager

  • Financial concerns (SNAP, rent/utility assistance, Medicaid applications; employment/unemployment)

  • Housing (Public housing, housing search, shelters, transitional/sober housing)

  • Healthcare (Primary care/OBGYN, mental/behavioral health, dental/vision, smoking cessation)

  • Technology (Getting a mobile device or plan, internet resources)

  • Other needs (Legal resources, SSDI, community supports – AA/NA, peer recovery)

  • Helping members develop relapse prevention strategies, coping skills, and life skills

  • Sharing lived experience

  • Identify and work towards goals

  • Building a pathway to recovery

  • Promote self-advocacy and self-sufficiency

Your Care Team - Recovery Support Specialist

  • This 27/7/365 hotline (888-858-1723) is staffed by a team that’s always available to support you on your recovery journey

  • The CSC can offer assistance outside of normal office hours if you need additional help managing cravings or finding additional recovery support

  • If you are experiencing a true medical crisis use 911, and in a mental health crisis call 988

Your Care Team - The Client Services Center

  • Call the MAR number (617-651-4358) for all things insurance!

  • Help determining member eligibility, including active/inactive coverage

  • Help with financial questions, deductibles, copays, and coinsurance

  • Balance inquiries

Your Care Team - The Member Access Team

  • Medication questions or concerns

  • Dose adjustments

  • Education to help improve your physical health and wellbeing

  • Support for medication side effects or tapering

  • Assist in care coordination with other outside medical providers

Your Care Team - Doctor

  • A brief check-in with each group member

  • As a new member, you only have to share what you’re comfortable sharing. There’s no pressure to share more than that.

  • You’ll learn more effective ways of managing stress, difficult emotions, and other potential barriers to long term recovery

  • Ongoing progress review

  • Help finding additional resources you need

Connecting with peers and counselors in Group

Recovery Journey

  • Attend your scheduled group on time every week

  • If you’re unable to attend your scheduled group, contact your office manager or counselor to reschedule

  • Before each group, remember to submit your UDS results through the digital platform 

  • Attending virtually? Be sure to log into group on time. Attending in person? Get to the office a little early so you can check in and get settled before the group starts. The group room (virtual) and group door (in-person) will close at 10 min past the hour.

  • If you’re attending virtually, make sure your camera is on, mute your microphone when not speaking, and avoid multitasking, as it can be distracting

  • While attending virtual, find a private space to protect the privacy of all group members — headphones are encouraged!

  • Your group is a safe place where you can open up and share 
    any struggles you may be experiencing. There is no judgment. We are here to help!

The Groups app is a tool for your recovery. After downloading it, you can access it from your phone anytime to:

 

  • Join your weekly group and submit your urine drug screen
  • Access tools and tips for additional support
  • Contact your care team members
  • Choose goals that you want to achieve

  • Reach out to your care team for help so you can be successful

  • Access care navigation or peer support for additional help

  • Review and update your care plan as needed

  • We are here to build trust and be accountable to you

  • We will work to keep you engaged and provide outreach as needed

  • We focus on positive reinforcement, support, and empathy

  • We want to build a trusting relationship based on respect and dignity

  • We are committed to your individual goals, motivations, and emotions

Ben and Myles in a Groups meeting

  • Trusting

  • Low barrier

  • Personalized

  • Team-based, person-centered

  • Safe

  • Risk tolerant

  • Equitable

Thank You For Choosing Groups!

Be sure to attend your first scheduled group meeting!

If you can’t remember the day/time, check your Groups App or call the CSC at 888-858-1723

We are grateful for the opportunity to be a part of your recovery journey and welcome you to the Groups community!